Privacy Policy

Information We Collect

When you visit our site or make a purchase, we collect:

• Personal information (name, email, shipping address)
• Payment information (processed securely via Stripe)
• Order history and preferences
• Device and browser information
• Cookies and usage data

How We Use Your Information

• Process and fulfill your orders
• Send order confirmations and shipping updates
• Respond to customer service requests
• Send marketing communications (with your consent)
• Improve our website and services
• Prevent fraud and enhance security

Data Protection

We implement industry-standard security measures to protect your personal information. Payment processing is handled by Stripe, a PCI-DSS compliant payment processor. We never store your full credit card details on our servers.

Third-Party Services

We use trusted third-party services:

• Stripe: Secure payment processing
• Firebase: Account management and data storage
• Shipping carriers: Order fulfillment

Your Rights

Under GDPR and UK data protection laws, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Opt out of marketing communications
• Export your data

Cookies

We use essential cookies to ensure our website functions properly, and analytics cookies to understand how visitors use our site. You can manage cookie preferences in your browser settings.